In order to build good-will with our valued clients, we offer complete and promote service, from pre-sales to after-sales.
Our sales personnel have positive communication with clients via telephone and emails, and understand about what clients really demand. With preliminary understanding about customer’s requirements, we will design a proper plan and offer a reasonable quote. The manufacture details can also be adjusted until clients are satisfied.
During Sales Service
Before signing the contract, we will invite the client to our company and have a face-to-face meeting. After visiting our manufacturing complex and talking with our R&D employees, client can rely on our company and our products.
Every manufacture procedure undergoes strict inspection, allowing for high-quality products and on-time delivery. We will assign professional operators to client’s working site in advanced for providing installation guidance and employee training, until every worker is familiar with the correct operation and daily maintenance.
1. We offer 24-hour hotline service.
2. During the warranty, we have regular follow-up calls with clients and offer free technical service.
3. Outside the warranty, we give clients suitable suggestion and plans for the machine upgrading and improvement.